CAPABILITY

AI & Intelligent Systems

We connect AI solutions that retrieve knowledge, process documents and carry out defined tasks to your business workflows.

Approach

We start by defining the job AI should do for your business. Whether extracting data from a document, finding answers in company sources or routing incoming requests, we design the data, model and application together.

We define the sources behind an answer, the actions the system can take and the points that require human approval. We evaluate the solution against real business scenarios, considering answer quality, cost and response time together.

What's included

01

AI agent development

Task-focused agents with defined tools, responsibilities and control points.

02

Enterprise knowledge & RAG

Knowledge assistants that retrieve from authorised documents and information sources.

03

Document & email processing

Solutions that classify text, extract fields and prepare structured data for review.

04

AI integration for existing software

Search, summarisation, recommendations and data processing built into existing product experiences.

Architecture

Data, models and workflows designed together

We select models, retrieval methods and integrations to suit the task. Knowledge systems need access controls and source references; action-taking agents need defined tool permissions and approval points.

Evaluation against real scenarios

We evaluate answer quality, cost and latency using representative business data and plan how uncertain or unsuccessful results reach a person for review.

Where it delivers value

Prepare forms from documents

Extract fields from a PDF or email and prepare a form for the user to verify.

Make company knowledge accessible

Help teams find answers in procedure and product documents with supporting sources.

Route incoming requests

Classify requests by subject and need, then prepare them for the appropriate workflow.

Technologies

JavaScript TypeScript Node.js Prisma MySQL Redis OpenAI Qdrant Docker Google Cloud Google Cloud SQL Claude

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